Parts Advisor – Porsche

Perth

£Competitive plus bonus and Excellent Benefits

45 hours per week - Monday to Friday & Saturdays on rota

Peter Vardy Ltd is a young, innovative, and fast paced, family run company, leading the revolution to create a future full of ambitious and determined individuals within the automotive industry.

We have an opportunity for a Parts Advisor to join our award-winning Porsche Centre in Perth, which opened its doors in April 2018, making it the youngest Porsche Centre in Scotland.

Porsche is a luxury automotive brand from Germany known for its high-performance sports cars, SUVs, and sedans. Founded by Ferdinand Porsche in 1931, the company has a storied history of engineering innovation and success in motorsport. Overall, Porsche is a brand that represents a blend of performance, luxury, and heritage, appealing to driving enthusiasts and luxury car buyers alike. The brand's commitment to innovation and quality ensures that it remains at the forefront of the automotive industry.

As a Parts Advisor, you will play a vital role in the daily running of the parts department, communicating effectively between customers and staff to ensure the correct part is supplied in a timely manner. You will be a team player with a commitment to learning and development within the parts department. You must also have the ability to work well on your own and under pressure to deliver an excellent customer experience. Experience of working in a warehouse/Trade’s environment or retail experience dealing with customers internal/external is highly desirable.

• Identify and sell parts profitably, helping to achieve or exceed the business plan for the Parts Department.
• Sell parts and receive payment, applying appropriate discount where necessary.
• Ensure all customers are dealt with promptly and courteously.
• Ensure commitments made to customers are delivered in a friendly manner.
• Identify exact details of the parts required, obtaining vehicle details from the customer.
• Load the correct parts, if in stock, or offer to order the parts for the customer
• Locate parts in the appropriate bin location.
• Identify from job cards those parts that need to be ordered in advance of service and repair.
• Source or place orders for parts required.
• Select parts as required for trade and workshop customers.
• Pre-select parts for workshop customers to aid workshop efficiency.
• Process orders (stock, warranty & VOR) in accordance with customer requirements.
• Check deliveries against all orders, log any discrepancies and book parts in and out of stock.
• Check parts invoices to ensure all item invoices are accounted for

• Previous experience working in a Parts department is highly desirable. However, we will consider candidates with experience working in a warehouse/Trade’s environment
• Excellent customer service skills
• Ability to build relationships both internally and externally.
• Excellent communication skills both verbally and written
• Computer literate
• Attention to detail
• Ability to work as part of a busy team and on own initiative

Net Better Off is our Benefits and Reward programme which is designed to support our colleagues in four core wellbeing areas, Mental, Physical, Community and Financial - its the Peter Vardy difference!

• 30 days holiday, rising with length of service.
• World class manufacturer training
• Employee discounts & lease car options through the ‘PV Cares’ scheme.
• Generous Colleague Referral Scheme.
• Porsche branded Uniform.
• Pension & Life Assurance.
• Enhanced maternity & paternity leave.
• Access to the PV Wellbeing Centre – MOT & In house counselling services.
• Colleague events - Family Fun Day, Annual ball, Christmas party - yes we like to have fun!

If you would love to be part of our Peter Vardy family, please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

Peter Vardy is an equal opportunities employer. Everyone is welcome here, as long as you have the drive and passion to succeed, then we would love to hear from you.